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    • Seasonal Delivery Information

    Once your order is ready, we'll send you an email confirming all the details of your delivery, including carrier and tracking information.

    We won’t charge your credit or debit card until your order is confirmed.

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    Free Delivery

    When you spend over £50.

    Choose Klarna as an optional payment method, allowing you to enjoy your purchases now and pay later in a way that suits you.

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    Delivery Coverage

    We deliver to the UK mainland, Highlands and Islands of Scotland, Northern Ireland, Isle of Man, and Isles of Scilly.

    Delivery times may vary depending on location.

    We do not deliver to the Channel Islands or Republic of Ireland.

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    Delivery Restrictions

    Delivery addresses for all cameras and camcorders must match the billing address.

    Please note: We are currently unable to deliver Televisions to Northern Ireland.

    Delivery Partners

    We use DHL, Panther, and UKMail to deliver our products. Goods must be signed for upon receipt. It is your responsibility to inspect the goods upon delivery.

    Delivery Timescales

    • Standard Items: Delivery within 2 to 3 working days, but may take up to 5 working days.
    • 43" and Above TVs: Delivery within 7 working days, aligned with your chosen time slot.

    Delivery of Your Order

    If goods have not been received within the timeframes indicated,  call our sales team on 03331882940 with your order number, contact details, and product information.

    Note: Standard delivery times do not apply to items that are out of stock.

    For pre-order or back-order items, we will email you once the order is ready for dispatch, after which our standard delivery times will apply.

    Christmas Standard Delivery Schedule

    Please note that delays may occur due to the high volume of orders during the festive season, so we recommend placing your orders early to avoid disappointment. Thank you for your patience and understanding.

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    Customer Service Opening Hours

     

    Monday

    23rd December 2024

    09:00 - 18:00
    Tuesday

    24th December

    09:00 - 18:00

    Wednesday

    25th December

    closed

    Thursday

    26th December

    closed

    Friday

    27th December

    09:00 - 19:00

    Saturday

    28th December

    closed

    Sunday

    29th December

    closed

    Monday

    30th December

    09:00 - 19:00

    Tuesday

    31st December

    09:00 - 19:00

    Wednesday

    1st January 2024

    09:00 - 18:00

    Thursday

    2nd January

    09:00 - 18:00

    Friday

    3rd January

    09:00 - 18:00

    Saturday

    4th January

    closed

    Sunday

    5th January

    closed